How to receive money

How to Receive Money in Kenya

Your loved one sent you money. What's next?

Money was sent to your bank account1 or mobile wallet.2

You don't need to do anything.  The money will be automatically sent!

Money was sent for cash pickup in Kenya

With thousands of agent locations worldwide, it's easy to receive money from a location near you.

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1. Find a location

Find a MoneyGram location near you

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2. Complete the form, if applicable

If required, complete a simple receive form entering the reference number given to you by the sender

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3. Receive your funds

Hand the completed form and your valid photo I.D. to the agent to receive your money.

1 Timing of funds availability depends on send and destination country, destination bank and is subject to banking hours and compliance with regulatory requirements.

2 Subject to system availability. Credit will be applied to the mobile wallet account number specified on MoneyGram send form. Transfers to mobile wallets are available at selected MoneyGram agent locations. Additional conditions may apply; please refer to the applicable service terms and conditions.